PRIVACY

This policy explains what information may be collected when you use this website, why it is used, and the choices available to you.

Who operates this site

This website is operated by Jenn Kwai for photography, analytics consulting, custom software tools, and bike services. Privacy questions or requests can be sent to hello@cycleWiz.co.

Information that may be collected

If you contact me, request services, or otherwise provide information directly, I may receive your name, email address, message, project details, and any other information you choose to provide. The website, hosting provider, WordPress, security tools, and enabled site services may also process technical information such as IP address, browser and device information, referring pages, timestamps, pages viewed, and cookies or similar technologies.

How information is used

Information is used to respond to inquiries, provide requested services, manage client or gallery access where applicable, operate and secure the website, diagnose technical problems, understand site performance, maintain business records, and comply with legal obligations. I do not use personal information for unrelated purposes without an appropriate legal basis or notice.

Legal bases for visitors in the EEA, UK, and similar jurisdictions

Where data-protection law requires a legal basis, processing may rely on your consent, steps taken at your request before entering a contract, performance of a contract, compliance with a legal obligation, or legitimate interests such as operating, securing, and improving the website and responding to business inquiries. Where consent is the basis, you may withdraw it at any time.

Cookies and site services

WordPress and hosting or security services may use cookies or similar technologies that are necessary for site administration, security, or functionality. If optional analytics, embedded media, or other non-essential services are enabled, they may set additional cookies or receive technical information. Where consent is legally required for non-essential technologies, those technologies should be used only after the required consent is obtained. You can also control cookies through your browser settings.

Sharing and service providers

Information may be processed by service providers that help operate the website or deliver requested services, such as hosting, email, security, analytics, and client-gallery providers. These providers may process information only as permitted for the services they provide and subject to their own legal obligations and privacy terms. Information may also be disclosed when required by law or when reasonably necessary to protect rights, safety, or security.

Sale, sharing, and targeted advertising

I do not sell personal information. I do not use personal information for cross-context behavioral advertising or targeted advertising. If that changes, this policy and any legally required privacy-choice controls will be updated before the new practice is used.

Data retention

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business or tax records, resolve disputes, enforce agreements, or satisfy legal obligations. Retention periods may vary depending on the type of information and the service involved.

Your privacy rights

Depending on where you live and which law applies, you may have rights to request access to personal information, correction, deletion, portability, restriction or objection to certain processing, withdrawal of consent, or information about how your data is used. California residents may also have rights under the CCPA/CPRA where that law applies, including rights to know, correct, delete, and receive equal treatment for exercising privacy rights. Because this site does not sell or share personal information for cross-context behavioral advertising, there is no sale/sharing opt-out to exercise at this time.

Visitors in the EEA or UK may also have the right to lodge a complaint with the data-protection authority in their country. To make a privacy request, email hello@cycleWiz.co. I may need enough information to verify the request before acting on it.

International processing

Website and service providers may process information in the United States or other countries. Where required, appropriate safeguards should be used for international transfers of personal data.

Children

This website is not directed to children, and I do not knowingly collect personal information from children through the site. If you believe a child has provided personal information, please contact me so it can be reviewed and, where appropriate, deleted.

Security

Reasonable administrative and technical measures are used to protect information, but no internet transmission or storage system can be guaranteed to be completely secure.

Changes to this policy

This policy may be updated as the website, services, or legal requirements change. The date at the top of this page identifies the latest revision.